Info & Terms
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HOW TO ORDER

Ordering products is very easy, just click on the buy now links and you will be taken to the checkout, where you will be asked to fill in your delivery address details and method of payment.

Paypal is a secure method of payment using your credit or debit card you dont even need to have a paypal account. Alternatively, if you you prefer you can email us, at info@toscarugs.co.uk giving us your name and telephone number and we will call you back.

Carriage is £6.00 to the UK.



BUCAS RUG SELECTION

To make it easy for Bucas consumers to select the correct rug for their horse, Bucas has developed the Bucas Rug Selector.

This guide also shows how the temperature range can be expanded by the use of high performance materials such as heat reflective aluminium coatings and Stay-Dry wicking fabrics.

The Rug Selector guides are printed on swing tags attached to products and also appears in Bucas brochures.

The Rug Selector temperature guide uses colours, blue for too cold, red for too warm and green for recommended usage range. It also identifies Minimum and Maximum temperatures under and above which the product is not recommended to be used.


There are several factors apart from the temperature that are important to take into account, including; breed of horse, clipped/unclipped horse, humidity, wind exposure and duration of exposure. It is therefore of fundamental importance to ensure that the horse is comfortable at all times and to be aware that conditions may change and vary in a short time span



WASH & CARE

Bucas products may be machine washed at a maximum temperature of: 40ºC / warm wash (104ºF), gentle cycle. Do not use fabric softener. Air Dry only and do not tumble dry. Use only Bucas Blanket Wash for products with waterproof fabric. Household detergents may damage or destroy the waterproof coating. Do not dry clean.


Waterproof & Breathable Fabric

Bucas Turnout rugs are made with waterproof and breathable fabric. In order to retain the waterproof and breathable properties of this fabric, it is essential that the washing instructions be adhered to. Please note that water may find its way inside the rug from around the edges and stitching. In most conditions this will be very limited but during heavy rainfall a considerable amount of water may run down the neck and inside the rug.


Water Repellency

Bucas waterproof and breathable fabrics have an additional Teflon® water repellent outer finish, which protects the fabric and stops the outer fabric from absorbing water. This outer finish is subject to considerable weathering and wear and is also affected by washing. To restore the water-repellent property of the fabric, apply Bucas Rug Conditioner.


General Rug Care & Use

For best performance ensure that the rug is the right size for your horse. When not in use store rugs in a dry place with good ventilation.



HOW TO MEASURE YOUR HORSE FOR YOUR BUCAS RUG

To provide your horse with the optimal fit, comfort and protection that it deserves, it is important to select the most appropriate rug for your horse.

When choosing a Bucas Rug, you must consider two factors


The measurement of the horse in relation to the size of rug that it needs


The temperature range for which the rug you choose is most suited


The following instructions outline a step-by-step approach to measuring your horse for a Bucas Blanket to provide an optimal fit, comfort and ease of movement.

Bucas recommends that the horse be measured from (A) the centre point of the chest, over the high point of the shoulder, and then to (B) the rear of the hind leg. When you have the measurement, choose the nearest size from the table below.



*Please note that it is the measurement of the horse that determines the size.


TERMS AND CONDITIONS

Please read our terms and conditions of sale prior to purchasing goods from our site All prices are in pounds sterling. We reserve the right to change any advertised price before you place an order. All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be advised by email and given a full refund. Delivery is charged at the published rate for the UK mainland only. Deliveries will normally be made within 10 working days. You will be advised if there are any delays or if the item is not available. Payment can be made by most major credit and debit cards. Payment will be debited from your account before we despatch your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site. In the unlikely event that your product is lost or damaged in transit please provide details by email to the address provided in the contact section of the web page. In case of non delivery please wait 10 working days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 48hrs of receipt.


Satisfaction guaranteed

If the item that you have purchased is faulty, it must be returned to us for inspection, if necessary we will forward it on to the manufacturers for testing, before it is repaired or refunded. In the event of a claim not being accepted we will advise you of the reason in writing, and if requested the goods will be returned to you. If for any reason you are not satisfied with your purchase you can return it (at your cost) within 7 working days beginning with the day after receipt and we will normally issue a credit voucher providing it is in its original packaging with any accessories, unsoiled and unused. Please note: due to health and hygiene hazards involved with the inspection of horse clothing, we regret we are unable to handle any item unless it is clean and dry. (Health and Safety at Work Act 1974) Data Protection: We request your name and address to enable us to provide you with an efficient after sales service but we WILL NOT pass your name and address to ANY third party.


Conditions Of Sale

Title to the goods remains with the company until full payment has been received. The technical information given on this website is not binding and we reserve the right to alter specifications without prior notice when necessary.